Rajesh, or "Roger," was (originally) extremely approachable and willing to help. However, as we lived in this house for a few months and the problems continued to persist (we simply kept finding more, including water damage due to a faulty AC repair, a leak, and a broken washing machine, and finally an infestation of flies of all kinds) he became upset with us. This property was not well-maintained and to get anything fixed was a hurdle that involved tons of time and money, on top of the extremely expensive rent.