Roaches are a constant recurrence, water would get cut off repeatedly, and we would lose heat in the dead of winter.They started construction for a floor that COLLAPSED while I was there. Another tenant had their ceiling collapse on them. Tenants were not given a heads up and had to deal with the noise for the construction for months. Communication was extremely lacking, especially when things start breaking down (which was very often). The lower price really isn't worth the trouble & stress.

knickerbocker is bad

Knickerbocker conducted multiple post-move-out inspections of our unit, which correctly showed that our apartment was left clean and in good condition. Much later, after we had completed a move across the country, they came up with a bogus claim that our cat had urinated all over the house. Our cat never once went to the bathroom outside of his litter box. They basically stole our security deposit, asked for even more, and refused to listen to reason. Now I am worried we'll have trouble the next time we need a referral for renting. Thanks for nothing Knickerbocker.

Yalls in unit are paper thin.

Apartment was nice and they had good quick responses but that way about it. The walls were paper thin and we didn't know until after we moved in. They regularly would send an email at 7:00 P.M. or later saying that there would be a tour early in the morning the next day. When the lease was up, they kept $600 for a broken fridge and microwave handle and refused to send an invoice for the actual price of the parts.

Management was so fast and helpful!

Their quick response to maintenance calls and how friendly and personable they work with their clients! safety of the location and security of the locked gates and doors. I would recommend this place to anyone

Great communication with tenants, and super prompt with repairs. I can reach any number of the property managers by phone or text pretty much any time of day. The also are prompt with emails. I once locked myself out at 11pm on a weekend night, and management was so fast and helpful getting someone out to help me! They've also come by with emergency plumbing work the day before I was supposed to leave for vacation, which was a huge weight off my shoulders. Tom, Mike, and the rest of the Knickerbocker gang are super kind and willing to work with you. I would definitely live in another one of their properties (and plan to!)

I have never lived in a building that responded so quickly to inquiries of any kind. Maintenance issues are followed up sometimes the same day we send a request. Tom and the team are also committed to regularly updating their buildings, which is amazing considering their apartments are still within a graduate student budget. It has truly been such a pleasant experience living in both Pine Tower and Franklin Court, I would recommend them to anyone.