Originally John handled things and it was great the problems seemed to arise once Nadia became his assistant. We were led to believe that we would be able to resign our lease all the way up until about a week or two before the lease was up then we were told of the rent increase but then without warning we were told that we were not being given the renew option and would have to be out within 5-6 days Which left us in a complete scramble to figure out where not only we would go but our belongings