ENIGMA PROPERTIES
1.1

7507 west center Street, Wawautosa, WI, 53210

1.1
8 Reviews
Management
2.6
Rental Unit
3.1
Living Experience
2.1
All Reviews (8)
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This management company is so unprofe...

This management company is so unprofessional and they truly do not care. We have had black mold growing in our closet that they don’t care about, when maintenance came by they said “just clean it up again if it comes back”. The upstairs neighbor overflows her tub and flushes baby wipes so our bathroom is constantly getting flooded and the water backs up the toilet and tub. They had to open a pipe downstairs in the parking garage when this happened and sewage from 6 units was spewing out into the parking garage and they did NOT sanitize it. It has been 2 months now and I still see toilet paper shreds on the ground. Nothing is up to code here. We have way more issues here than I can fit in this review. They’re nothing but trash!! We’re moving out soon and I already know they’re going to charge us hundreds for the scuff marks on the walls and what not based on other peoples reviews. I would never recommend them to anyone

Enigma Properties bought the apartmen...

Enigma Properties bought the apartment building that I previously lived in. I just moved at the end of March (2024). It quickly became apparent that Enigma did not manage well when they continuously did not communicate about important changes, updates, and general information about the building we were living in. They were going to jack up the rent from 800 to 1195 a month with no changes planned for the building or indiv. units (I asked). There were leaks in the shared storage area that tenants were never told about. The elevator, one of the ONLY amenities in our building aside from laundry on each floor, broke down/made scary noises constantly, and even though we put in numerous maintenance requests, the elevator continued to be not fixed properly or was "fixed" but would be broken again in days or sometimes mere HOURS later. There were many other issues that I cannot fit here, but avoid them at all costs. They do not care about people, they care about money and cutting corners.

I have never left a bad review before, b...
I have never left a bad review before, but I had a very unfortunate experience with Enigma. There was reoccurring theft in my apartment, I lost over $1000 in cash, and my roommate lost over $400. I filed a police report of course. I kept this cash in my underwear drawer, and we ALWAYS locked the front door. The break ins really creeped us out. We had mold growing on our bathroom wall from a pipe on the other side that kept bursting. Despite many matienence requests, this was never resolved, and the mold grew and grew. There were other matienance requests which were also never resolved, for instance, my bedroom door didn’t close, things broke consistently, we even lost a lot of food due to our fridge breaking and not being repaired for a long time. Our toilet also broke a few times. I can usually fix stuff like that, but no such luck. The communication of enigma/eastmore was also very much lacking. And unfortunately, they up charged us pretty significantly for trash removal, which was not something they charged for at the beginning of our lease. Upon moving out, we cleaned the apartment, but received only a small portion of our security deposit back for various charges, including blinds that were allegedly damaged. When I inquired what damage and which blinds they were referring to, they said some in the living room. My roommate and I were pretty sure all the blinds were perfectly fine… I wish we had taken pictures, because I’m pretty sure their upcharges for various fees were elevated beyond what they should have been. My roommate and I have both rented many other places in our lives, but enigma is by far the worst. We are incredibly disappointed with our experience with them, and would urge others not to rent from them.
We had previously received cable and int...
We had previously received cable and internet as part of our “building amenities”, but Enigma cut those immediately, claiming a carrier change. We were told it would be a “brief” outage as they “worked to find” a new company. However, after 13 months, countless calls, and several unanswered emails/voicemails, I received no answers and no cable or internet. When I asked to be reimbursed for the money I paid toward these previously included “amenities”, I was met with rude employees/comments.
‘DISCRIMINATION’Well they entered my apa...
‘DISCRIMINATION’Well they entered my apartment and multiple times I thought I was crazy when things were missing so i installed a security system and I have the company coming in taking pictures NO NOTICE and now they WONT answer the phone its a complete run around and I’m scared to be in my apartment I don’t know what to do so I reach out and this will come to light so nobody will ever experience I also asked for a reasonable accommodation for my disability and they did not provide that!
Lack of activeproperty management is the...
Lack of activeproperty management is the root cause of a lot of my dissatisfaction. The hallways are ***** - most recently there were chips scattered on the floor for 2 months! Another issue since Enigma took over was the lack of urgency when I had a maintenance emergency. WHILE WATER WAS RUNNING INTO MY UNIT, I was told to put in a maintenance request online. I called back and said I could not wait for a 3-5 business day response.
This new landlord isn’t a good landlord!...
This new landlord isn’t a good landlord! Never see him asked him for a copy of the new extension of the lease and they told me I had to mail them a note asking for my lease! They are to cheap to mail me the my lease in a envelope with a stamp!
Very unprofessional, Enigma never submit...
Very unprofessional, Enigma never submitted proof of ownership to the Milwaukee Rent Assistance office for the property where I reside after they agree to add the water bill to my rent, had me sign a new lease which, increased my rent from 750 to 772. My apartment was approved for rent assistance on October 21,2020. But ENIGMA PROPERTIES never sent in documents to prove ownership of the property. No storm windows in apartment. When I complained about no heat I was to get space heaters
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