Maze Group Develpmant
4.4

Philadelphia, PA

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4.4
45 Reviews
Management
3.5
Rental Unit
4.6
Living Experience
4.4
All Reviews (45)
7/8/2020
Well, time has come to give a review on our living situation. Let's start off with move in. What we weren't told was that the place was condemned the previous year and we were unaware of the fact until we actually stepped foot into the house. We were told we would have our house "professionally cleaned" upon move in. Expecting a clean house seemed reasonable especially with the emphasis on "professional." Little did we know we'd be vacuuming, scrubbing the floors, showers, bathrooms, etc. When we walked into the basement, there was still trash everywhere from the previous owners which led me to believe there wasn't any cleaning at all. Garbage filled the basement to a disgusting extent. I wish I clocked in ahead of time to get my hourly pay for the job we did. From a utilities issue, we had a TON of run ins. Starting off at the smaller issues, our windows would not work. By "not work" I mean we would need to hoist most of our windows with something that way they'd stay open. The two front windows were double windows which meant we would get sneak attacks from cold air every morning in the middle of the winter because they wouldn't stay shut when raised up. Next up we have the dishwasher. We paid almost $700 a month per person (7 people) for our dishwasher to never work. We had maintenance come over multiple times to "fix" it, but wound up being told each time "just run it once and you'll be good." Needless to say, we experienced many times a flooded floor and flooded basement due to the dishwasher only to be needed to run once. Next on the list: heating and air conditioning. We had to buy our own heaters for the family room and for some bedrooms because the heating wouldn't work. Same thing with the A/C, always was off/on working. Would have it fixed one day just to have it stop working the next. Replacing items was always a pain as well. When it came to this, it always took multiple weeks for us to replace items. Another complaint is when I had a brick replacement outside of my window. A brick seemed to be falling out of place, so they crew came to fix it. When they were finished, the whole "leave the place how you found it" did not apply. Brick pieces and dirt were scattered all over my carpet by the window. Disappointed on that one. Ah the smelly little rodents are next. Mice roamed the house like they paid rent too. It's Philly, expect to see mice or rats on the streets, maybe even once in a while in the house. But we saw them every single day of our previous winter. We had maintenance come out multiple times until the spring rolled around and the mice finally moved back outside. Maintenance essentially did nothing but tell us it was just it is what it is and put down a couple dollar store mouse traps with dried up peanut butter on it. Also had cockroaches. One of the funnier parts about the crew that worked on our house was when we needed a whole shower replacement. Forgot to mention that if you shower for more than 10 minutes, chances are that your roommate below you has their bathroom flooded. Anyways, a shower needed to be replaced and they demo'd the wrong bathroom. My roommate currently doesn't have a bathroom yet still has to pay rent. I feel bad for that guy. Not to mention one new shower that was put it is significantly smaller than the already tight-squeeze shower. Although I may seem extremely negative towards this group, there are a few positives. We were allowed to own a pet, the crew was made up of very nice people, and we had no issues regarding any noise complaints or trash fines. We also did not have to pay for any replacement items which of course is a huge plus considering how much needed to be fixed.
7/8/2020
The Good I never had any water pressure or water heating issues, even with my exceptionally long and hot showers. Every room had its own bathroom with shower. In general, our landlord would get back to me within 1-2 days, though sometimes even sooner if you texted him instead of emailing. Fairly cheap, and the few times I was late with rent due to being broke as heck didn't turn into a huge issue. I haven't gotten it yet because I'm still living in it, but supposedly we should be getting security deposits back (some places will just keep it) The Bad Dishwasher never worked from day one, and nearly 3 years later its still not working. Asked multiple times to get it fixed, it just never happened. Originally it smelled horrible, but at the very least we finally got a plumber to fix the drain so dirty water wouldn't stay in it. A lot of the problems stemmed from not being able to get real assistance in a timely manner. We'd get a response from our landlord, but then nothing would happen for weeks. Then we'd need to ask again. The Ugly Winter long mice problem. Ended up needing to go to war ourselves before the landlord finally got someone to help. We can still sometimes hear them in the walls, though... If you didn't deadbolt the door its possible to break in v easily. Definitely should be looked at. To top it off, one of my roommates needed a new shower. After many weeks, they finally sent people to do it. Those people ended up ripping apart the wrong shower (f-ing hilarious) but didn't put it back together. After a few more weeks they came back and tore apart the right shower, but didn't actually put in a new one. So two of my roommates went weeks without having their own showers, before they finally came back and put in a sub-par, shoddy one. It doesnt even look finished. TL;DR: I'd give it a 6/10, which is being generous because personally I had an easier time than my roomates did.
7/8/2020
7/8/2020
I had constant trouble with leaking in my ceiling ever since I moved in. They would come far too often and not really fix it. After they would fix it my room would be an absolute mess with debris. Later in the second year of living there. My roommate ordered a shower because his was broken. They then came into my room (I had the best shower in the house) and completely tore it out. It has been over 2.5 months and it has not been fixed. My bathroom is completely unlivable.
7/8/2020
We had our sink and dishwasher backed up with food and liquids for almost 2 weeks before someone came after each of repeatedly reached out. Had mice problem for most of the time there. If someone was coming to our house we would have about 20 minutes notice. Walls were dirty when we got there and we had to clean the whole place before we moved in because it was disgusting.
6/30/2020
This company is horribly mismanaged. They have one property manager who can’t handle it all. Insecure locks, bug problems. The secure parking I paid for was literally an open/damaged garage door for the entirety of my stay. Highly suggest renting elsewhere.
11/27/2019
They keep everyones security deposit.
11/19/2019
• Never got a key for my room — landlord told me he would bring it to me and then left me waiting for 2 hours without ever coming. • AC broke several times, never got fixed • No hot water right now • takes several requests to get Maintenance to come and when they do, they leave and come back for several days — always give excuses for why the work couldn’t get done • our dryer had a gas leak and they ignored our maintenance requests • old tenants were moving out on the same day we moved in
11/15/2019
Smaller company than you would think, only one guy you really interact with outside of maintenance. Maintenance is spotty in terms of coming when you request something. If you are renewing, do it as early as possible. WiFi is your own responsibility.
11/14/2019
I’ve been waiting for months . Why won’t they just send me my deposit? The apartment was all in pristine condition.
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