Overall the Building I was in was fine, the rent was reasonable, but paying rent could only be done in their office and they appeared disorganized when I'd go to make payments. Furthermore, when I broke my lease after moving out of Brooklyn, they were obstructionists in getting me back my rent deposit and some of their staff did not appear to acknowledge that I had legally and correctly ended my lease in their building. I had to go to NYS Attorney General's office to get my deposit refunded and for that reason I will not do business with any building they manage or own. They own and manage many of the buildings in the neighborhood of Bay Ridge, Brooklyn where I lived, a great neighborhood in every form with the exception of their presence owning and managing several of the buildings there. Don't let the good points in other areas of this review fool anyone, those were handled but by the building superintendent, Jalen Management did nothing on their end to address any of those.