Cruella (Cecilia) charged me 360 $ to service her ac never serviced since 1995, Made a special duct cleaning saying that the cat who lived in the house for 3 days went up the ac ducts and poop! 270 $ without a receipt to take grout out of the tub that her handyman had put there to close the holes., She received the house super clean and in much better condition than when she rented it to me, She even signed a paper for the apartments' perfect condition but she kept 630$ Is'nt this DISHONEST?